Privacy Policy
Privacy Policy
Last Updated: October 7, 2026
At Cycleworks Garage, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, place an order, create an account, or contact us.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.
1. Information We Collect
We may collect information that you voluntarily provide when using our website, including when you place an order, create an account, contact us, or subscribe to communications.
Personal Information
Depending on how you use our website, we may collect information such as:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Account login information
- Order and purchase information
- Information you provide when contacting customer service
- Other information you voluntarily provide to us
Payment Information
When you place an order, payment information may be required to complete your purchase. Payment information may be processed by third-party payment providers used by our website.
Cycleworks Garage does not intentionally store complete payment card numbers on its own website servers. Payment information may be handled directly by the applicable payment processor according to its own privacy policy and security practices.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time and date of visits
- Referring website or page
- General website usage information
This information may be collected through cookies, analytics tools, security tools, and similar technologies.
2. How We Use Your Information
We may use the information we collect for legitimate business purposes, including:
- Processing and fulfilling orders
- Shipping products to you
- Processing payments
- Creating and managing customer accounts
- Providing customer service and support
- Responding to questions and requests
- Communicating with you about your orders
- Sending important account or transaction-related notices
- Improving our website, products, and services
- Preventing fraud, abuse, and unauthorized activity
- Maintaining website security
- Understanding how customers use our website
- Sending marketing communications when permitted and when you have provided appropriate consent
- Complying with applicable laws and legal obligations
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help provide a better shopping experience.
Cookies may be used to:
- Remember items in your shopping cart
- Keep you signed in to your account
- Remember certain website preferences
- Understand website traffic and usage
- Improve website performance
- Help protect the website from fraud and unauthorized activity
- Support advertising or marketing functions where applicable
You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of the website, including shopping cart and checkout features.
4. How We Share Your Information
We do not sell your personal information simply because you visit or shop on our website.
We may share information when necessary to operate our business and provide services to you, including with:
- Payment processors
- Shipping and delivery providers
- Website hosting and technology providers
- Website security and fraud prevention services
- Analytics and marketing service providers
- Customer service and business support providers
- Professional advisors when reasonably necessary
These providers may only receive information reasonably necessary to perform the services they provide to us or as otherwise permitted by law.
We may also disclose information when required by law, legal process, court order, governmental request, or when necessary to protect our rights, customers, website, or business.
5. Third-Party Services and Links
Our website may use third-party services, plugins, payment providers, analytics tools, advertising services, social media features, or other integrations.
These third parties may collect or process information according to their own privacy policies and terms. Cycleworks Garage is not responsible for the privacy practices of third-party websites or services that we do not control.
Our website may also contain links to third-party websites. We encourage you to review the privacy policy of any third-party website you visit.
6. Order and Account Information
If you create an account or place an order with Cycleworks Garage, we may retain information associated with your account or purchase history for purposes such as order fulfillment, customer service, accounting, fraud prevention, warranty assistance, returns, and legal or regulatory requirements.
You are responsible for keeping your account login credentials confidential and should notify us if you believe your account has been accessed without authorization.
7. Marketing Communications
If you choose to subscribe to our newsletter or other marketing communications, we may use your contact information to send information about new products, promotions, special offers, motorcycle-related content, and other updates from Cycleworks Garage.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.
Please note that you may still receive necessary transactional communications, such as order confirmations, shipping updates, account notices, or other service-related messages.
8. Data Security
We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
10. Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request access to certain personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your personal information is used or shared
- Opt out of certain marketing communications
- Exercise other privacy rights provided by applicable law
Some requests may be subject to legal limitations or exceptions. We may also need to verify your identity before completing certain requests.
To make a privacy-related request, please contact Cycleworks Garage using the contact information provided below.
11. Children’s Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.
12. California and Other State Privacy Rights
Certain states provide residents with additional privacy rights concerning the collection and use of personal information.
Depending on applicable law and your location, you may have additional rights regarding access, correction, deletion, portability, or opting out of certain uses or disclosures of personal information.
If you believe you are entitled to additional privacy rights under applicable state law, you may contact us using the information below.
We will review and respond to qualifying requests as required by applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or legal requirements.
When changes are made, we will update the Last Updated date at the top of this page.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
14. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:
Cycleworks Garage
Clarksville, Tennessee
Serving motorcycle riders across the USA
For privacy-related questions or requests, please contact us through the contact information provided on our website.
15. Consent
By using the Cycleworks Garage website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it, to the extent permitted by applicable law.